Privacy Policy

What is personal data processing?

Personal data include any kind of information that can be directly or indirectly linked to an identified, or identifiable, natural person. An identifiable person is somebody who can be identified either directly, for example by name, or indirectly, using other details to which the data controller has access. Personal data processing is any activity undertaken by the data controller that involves personal data. Examples would include the transmission, structuring, alteration and storage of personal data.

 

Rights regarding your personal data

The European Union’s General Data Protection Regulation (GDPR) provides the individual with certain rights in relation to their personal data. Aimo Park respects your rights and in this policy, we describe how Aimo Park ensures that you can exercise your rights with respect to the privacy of your personal data.

You have the following rights:

• The right to receive information about and to access your personal data that is processed by Aimo Park and to be given confirmation as to whether your personal data is processed.

• If your personal data that we process is incorrect, you can contact Aimo Park to have your information corrected.

• You have the right to ask Aimo Park to erase your personal data that is no longer necessary for the purpose for which it was collected or otherwise processed.

• You can also ask Aimo Park to restrict the use of your personal data.

• You have the right to object to the processing of your personal data.

  If you would like to exercise any of these rights, you can contact us via the contact details below.

Collection and processing of your personal data 

Aimo Park collects and processes personal data in order to deliver our services effectively and to provide you with the best possible experience of our products and services. You provide your personal data to us directly.

You provide personal data when you rent a parking spot, create an online account, make purchases, approve a contract, contact Aimo Park for support or appeal a fine. We may also collect and process personal data when we collect a fine or use video surveillance in order to prevent theft or vandalism, to provide an optimal level of service and to support our operational process.

The personal data we process includes:

• Contact details (personal identity number, full name, address, postcode, country, city, telephone number and email address)
• Bank account details
• Vehicle registration number
• Photographs (for restricted parking)
• Date and location of parking, including location details
• Camera recordings from parking facilities and, where applicable, from body cameras (see the section below regarding video surveillance)
• Data related to company vehicle tracking systems
• Phone call recordings
• Any other written communications that you provide when in touch with us, for example when contacting customer support or appealing a fine.

Aimo Park’s personal data processing

Below is a list of the purposes for which Aimo Park processes personal data and the applicable legal bases for the relevant processing.

• In order to deliver our services to you as a private individual (contract fulfilment)
• In order to process your job application or employment (contract fulfilment)
• In order to provide customer support (contract fulfilment) In certain cases, this also includes following up on and analyzing your support cases in order to improve our customer service.
• In order to process appealed fines (contract fulfilment)
• In order to market our services (legitimate interest)
• In order to communicate with representatives of our customers and clients (contract fulfilment)
• In order to administer your visit to our parking facilities and premises (contract fulfilment and legitimate interest)
• In order to fulfil legal requirements or pursue legal proceedings (legal obligation/legitimate interest)
• In order to fulfil our contractual obligations to our clients (legitimate interest)
• In order to conduct video surveillance for the purpose of preventing and deterring criminal activity legitimate interest) For more information about this, see the section below on video surveillance.

We retain personal data in accordance with the retention periods set out in Aimo Park’s data retention policy. Contact us via our email address below if you would like any more information in regards to privacy matters or any other information about our personal data processing.

 

Sharing your personal data

We may share your personal data with:

• Suppliers that carry out work on our behalf. If these suppliers act as Aimo Park’s personal data processors, a separate data processing agreement is entered into.
• Third parties when required by law or as the result of a legal process or obligation. Such parties may include the police, the Swedish Transport Agency, tax authorities or other government authorities. Camera images may be shared with the police and prosecutors in connection with criminal investigations.
• In exceptional circumstances, personal data may also be shared with property owners/housing associations to comply with our agreements with such parties.
  We may also collect information from the Swedish Transport Agency in connection with fine processing.

We may also collect information from the Swedish Transport Agency in connection with fine processing.

Video surveillance

This section refers to traditional video surveillance at Aimo Park’s facilities and the automatic recording of vehicle number plates. For information about Aimo Park’s use of body cameras, please refer to our Privacy Policy for Body Cameras here.

We use video surveillance to prevent theft and vandalism, to prevent and deter violence, to offer optimal levels of service and to support our operational procedures.

Video surveillance may also be in use at certain parking facilities in the form of a simplified payment solution known as Automatic Number Plate Recognition (ANPR) which uses cameras to read vehicle registration plates. Data processed through video surveillance includes number plates and other image captures which can be attributed to a natural person. We retain data from video surveillance for up to two months unless, in exceptional circumstances, we need to keep the data for longer than this in order to protect our legal interests. For example, this might be the case if a crime has been committed and the material is needed in connection with a police/prosecutor investigation.

Specific procedure for accessing camera images:

Camera images consist of personal data that we receive and which we protect with extra care. Video surveillance footage is covered by a confidentiality obligation and protected by established procedures to prevent unauthorized access or use.
We may disclose the footage to law enforcement authorities or other authorities if required to do so by law or to protect our interests – for example, in connection with an insurance case. If you wish to access camera images, we ask that you complete a form to request access to camera images. We will ask several questions regarding the information shown on the images and the appearance of the individual data subject. This is because there may be others who appear in the footage who need to be anonymized.

Specifically regarding body cameras

Aimo Park’s parking attendants wear body cameras within certain areas. For more information regarding this method of personal data processing, please refer to our Privacy Policy for Body Cameras here.

 

Using the Aimo Park website

Provision of personal data to third parties

Aimo Park may share personal data with a third party in accordance with the applicable laws and regulations (for example, when Aimo Park is required to do so by law). 

Cookies

Aimo Park uses cookies to track the number of visitors to our website. Read more about how we use cookies here. 

Corrections and revisions

We review this policy on an ongoing basis, and it is also subject to an annual review by the policy owner. In case of special events, additional reviews may occur. The Aimo Park website and the products and services offered are constantly developing. The above text will be evaluated and modified from time to time to reflect this development.

Changes will also be made as required by law and regulations. Although Aimo Park endeavors to keep you informed about any changes made to our Privacy Policy, we reserve the right to make changes without informing you. As a visitor to the website, Aimo Park recommends that you review this Privacy Policy regularly in order to stay up to date with the work currently being undertaken by Aimo Park in relation to personal data protection.

 

Security of your personal data

Aimo Park protects your personal data by adopting appropriate technical and organizational measures in order to ensure a level of security appropriate to the risk of the processing. Aimo Park also trains its staff in data security and the basic principles of handling such data. Aimo Park restricts access to ensure that only people who have a need to access the personal data will be able to do so.

Email address for privacy matters

Aimo Park has worked hard to develop internal policies, protect personal data, raise awareness and help respond to questions about Aimo Park’s collection and use of personal data. Aimo Park is the data controller and has therefore created an email address for privacy matters that you can use if you want to contact us to file a complaint or to exercise one of your rights in relation to your personal data.

If you have any questions, please contact us:

Aimo Park Sweden AB
Förmansvägen 11
117 43 Stockholm

Data protection officer: Civan Öztürk
dpo@aimopark.se

For more information about the GDPR, you can visit website of the Swedish Authority for Privacy Protection.

Would you like to access your personal data? You can do so easily by confirming your identity using Mobile BankID or contact grpr@aimopark.se. Confirmation will be sent to the email address you provide.

Confirm your identity using Mobile BankID here.